Incidents reported on status page for CitaPro https://status.citapro.app/ https://d1lppblt9t2x15.cloudfront.net/logos/406ba9f6e3f3bedf9038d9e25d0a6ecf.png https://status.citapro.app/ en https://status.citapro.app/ Sat, 11 Apr 2026 04:40:39 +0000 https://status.citapro.app/#6910de356543fcb264569411198153227af071d0e6f1fe7fee790a7198322eaa Whatsapp Service recovered https://status.citapro.app/ Sat, 11 Apr 2026 04:39:11 +0000 https://status.citapro.app/#6910de356543fcb264569411198153227af071d0e6f1fe7fee790a7198322eaa Whatsapp Service went down https://status.citapro.app/ Wed, 01 Apr 2026 19:27:41 +0000 https://status.citapro.app/#dc6d2b8c91a141446a912334f89952c4e42d64061ffae8ec050975dde8f58261 Whatsapp Service recovered https://status.citapro.app/ Wed, 01 Apr 2026 19:25:39 +0000 https://status.citapro.app/#dc6d2b8c91a141446a912334f89952c4e42d64061ffae8ec050975dde8f58261 Whatsapp Service went down https://status.citapro.app/ Fri, 20 Mar 2026 16:29:27 +0000 https://status.citapro.app/#41d0ff6d02ebb9650fc0d840d667164d0fea54045c1f3adb3ea7e1ed8824be1e Whatsapp Service recovered https://status.citapro.app/ Fri, 20 Mar 2026 16:28:45 +0000 https://status.citapro.app/#41d0ff6d02ebb9650fc0d840d667164d0fea54045c1f3adb3ea7e1ed8824be1e Whatsapp Service went down https://status.citapro.app/ Tue, 17 Mar 2026 23:26:55 +0000 https://status.citapro.app/#c02db2e3483bd285975a148106339a3d7d2647c4e87ff43b48b626c1ed7d60f1 Citapro Api recovered https://status.citapro.app/ Tue, 17 Mar 2026 23:25:57 +0000 https://status.citapro.app/#c02db2e3483bd285975a148106339a3d7d2647c4e87ff43b48b626c1ed7d60f1 Citapro Api went down https://status.citapro.app/ Tue, 17 Mar 2026 23:22:15 +0000 https://status.citapro.app/#6b4cd8bb25058a495d1fbf772c3dfd759d40f641a391de28197de424aa19f3ff Whatsapp Service recovered https://status.citapro.app/ Tue, 17 Mar 2026 22:32:11 +0000 https://status.citapro.app/#6b4cd8bb25058a495d1fbf772c3dfd759d40f641a391de28197de424aa19f3ff Whatsapp Service went down https://status.citapro.app/ Sat, 07 Mar 2026 21:46:37 +0000 https://status.citapro.app/#1f45275900639122f903fd7d48c722af79db349f2ad2516463de338fd46d17b5 Whatsapp Service recovered https://status.citapro.app/ Sat, 07 Mar 2026 21:46:10 +0000 https://status.citapro.app/#1f45275900639122f903fd7d48c722af79db349f2ad2516463de338fd46d17b5 Whatsapp Service went down https://status.citapro.app/ Wed, 04 Mar 2026 17:14:44 +0000 https://status.citapro.app/#3efa6b6a16be420225b11932d3570300b360ac10a652b4905bcca35729a914e6 Citapro Api recovered https://status.citapro.app/ Wed, 04 Mar 2026 17:12:51 +0000 https://status.citapro.app/#3efa6b6a16be420225b11932d3570300b360ac10a652b4905bcca35729a914e6 Citapro Api went down https://status.citapro.app/ Wed, 04 Mar 2026 16:46:37 +0000 https://status.citapro.app/#0937afbdc6a0096fc1376e332e909c75353b297b8a4ee6d8433f3d190f2299fe Citapro Api recovered https://status.citapro.app/ Wed, 04 Mar 2026 16:45:53 +0000 https://status.citapro.app/#0937afbdc6a0096fc1376e332e909c75353b297b8a4ee6d8433f3d190f2299fe Citapro Api went down https://status.citapro.app/ Wed, 04 Mar 2026 16:00:11 +0000 https://status.citapro.app/#d3626572862b14f76640d7cfef14bd4be2c6308ec947e90f00c4b3f84a1a37c4 Citapro Api recovered https://status.citapro.app/ Wed, 04 Mar 2026 15:59:26 +0000 https://status.citapro.app/#d3626572862b14f76640d7cfef14bd4be2c6308ec947e90f00c4b3f84a1a37c4 Citapro Api went down https://status.citapro.app/ Thu, 26 Feb 2026 23:28:29 +0000 https://status.citapro.app/#6e509f721762dbdd9f3f2087ce998aba27c5fddd588861e755bfc3cdb3db7d74 Citapro Api recovered https://status.citapro.app/ Thu, 26 Feb 2026 23:21:53 +0000 https://status.citapro.app/#6e509f721762dbdd9f3f2087ce998aba27c5fddd588861e755bfc3cdb3db7d74 Citapro Api went down https://status.citapro.app/ Sat, 21 Feb 2026 01:12:38 +0000 https://status.citapro.app/#2f920e0a56d929fbc423978978d8a9d552f42e3ef307b61ed819f53d33645e4a Whatsapp Service recovered https://status.citapro.app/ Sat, 21 Feb 2026 01:04:47 +0000 https://status.citapro.app/#2f920e0a56d929fbc423978978d8a9d552f42e3ef307b61ed819f53d33645e4a Whatsapp Service went down https://status.citapro.app/ Sat, 21 Feb 2026 00:58:47 +0000 https://status.citapro.app/#b0594e3503c195c4db6b07317eac2717a44484ba42a14df806c09b8ea73db7b3 Whatsapp Service recovered https://status.citapro.app/ Sat, 21 Feb 2026 00:49:44 +0000 https://status.citapro.app/#b0594e3503c195c4db6b07317eac2717a44484ba42a14df806c09b8ea73db7b3 Whatsapp Service went down https://status.citapro.app/ Sat, 21 Feb 2026 00:45:13 +0000 https://status.citapro.app/#5796aec32a5939a846f32ab0baeeac36bac1ab2b5f2b82631e01ac965ab434ff Whatsapp Service recovered https://status.citapro.app/ Sat, 21 Feb 2026 00:44:14 +0000 https://status.citapro.app/#5796aec32a5939a846f32ab0baeeac36bac1ab2b5f2b82631e01ac965ab434ff Whatsapp Service went down https://status.citapro.app/ Sat, 21 Feb 2026 00:40:12 +0000 https://status.citapro.app/#281465d8e9ac2a357ffe68d3b9a68b172ee6de3f4db397cf915b98598a047d18 Whatsapp Service recovered https://status.citapro.app/ Sat, 21 Feb 2026 00:39:41 +0000 https://status.citapro.app/#281465d8e9ac2a357ffe68d3b9a68b172ee6de3f4db397cf915b98598a047d18 Whatsapp Service went down https://status.citapro.app/ Sat, 21 Feb 2026 00:32:28 +0000 https://status.citapro.app/#3e731b58927c8d6c5c117caefded796f2c19cbcbffb4057a4b4a382bbfc5d2d7 Whatsapp Service recovered https://status.citapro.app/ Sat, 21 Feb 2026 00:31:42 +0000 https://status.citapro.app/#3e731b58927c8d6c5c117caefded796f2c19cbcbffb4057a4b4a382bbfc5d2d7 Whatsapp Service went down https://status.citapro.app/ Sat, 21 Feb 2026 00:22:10 +0000 https://status.citapro.app/#aa14b95c4d67ecb14b8fee8f15974e378a339bbc17fd5515c98cc44a1221df31 Whatsapp Service recovered https://status.citapro.app/ Sat, 21 Feb 2026 00:21:41 +0000 https://status.citapro.app/#aa14b95c4d67ecb14b8fee8f15974e378a339bbc17fd5515c98cc44a1221df31 Whatsapp Service went down https://status.citapro.app/ Sat, 21 Feb 2026 00:15:46 +0000 https://status.citapro.app/#7c790c44bd352a30f4804e7de12530496c807c1ad8bdcbf9622a705043aadc51 Whatsapp Service recovered https://status.citapro.app/ Sat, 21 Feb 2026 00:15:10 +0000 https://status.citapro.app/#7c790c44bd352a30f4804e7de12530496c807c1ad8bdcbf9622a705043aadc51 Whatsapp Service went down https://status.citapro.app/ Fri, 20 Feb 2026 23:59:47 +0000 https://status.citapro.app/#b1d0c73182c4576d27278ecafc6b656ad4f0fecdf3090cda614a45c7d600930f Whatsapp Service recovered https://status.citapro.app/ Fri, 20 Feb 2026 23:58:44 +0000 https://status.citapro.app/#b1d0c73182c4576d27278ecafc6b656ad4f0fecdf3090cda614a45c7d600930f Whatsapp Service went down https://status.citapro.app/ Fri, 20 Feb 2026 23:41:16 +0000 https://status.citapro.app/#02526ce7136f7658c81fa462143aec2e1a2f0d97840e4f31c44acf0bc15ec4ef Whatsapp Service recovered https://status.citapro.app/ Fri, 20 Feb 2026 23:40:10 +0000 https://status.citapro.app/#02526ce7136f7658c81fa462143aec2e1a2f0d97840e4f31c44acf0bc15ec4ef Whatsapp Service went down https://status.citapro.app/ Fri, 20 Feb 2026 23:28:10 +0000 https://status.citapro.app/#070d6c3b61b51352b29b5d97dd039eac83d1e673e8610695ecfb63203df33df3 Whatsapp Service recovered https://status.citapro.app/ Fri, 20 Feb 2026 23:27:41 +0000 https://status.citapro.app/#070d6c3b61b51352b29b5d97dd039eac83d1e673e8610695ecfb63203df33df3 Whatsapp Service went down https://status.citapro.app/ Fri, 20 Feb 2026 22:49:13 +0000 https://status.citapro.app/#3204c9616f6de058101a6ce14642d5135b68aefcf2b73e0d2772a699e0987e80 Whatsapp Service recovered https://status.citapro.app/ Fri, 20 Feb 2026 22:36:13 +0000 https://status.citapro.app/#3204c9616f6de058101a6ce14642d5135b68aefcf2b73e0d2772a699e0987e80 Whatsapp Service went down https://status.citapro.app/ Fri, 20 Feb 2026 22:25:13 +0000 https://status.citapro.app/#31d9aa2fa33ec1155afd220f4513d193606fcabe3e1a19373cac1be3844c287a Whatsapp Service recovered https://status.citapro.app/ Fri, 20 Feb 2026 22:23:15 +0000 https://status.citapro.app/#31d9aa2fa33ec1155afd220f4513d193606fcabe3e1a19373cac1be3844c287a Whatsapp Service went down https://status.citapro.app/ Fri, 20 Feb 2026 22:17:48 +0000 https://status.citapro.app/#971baedb25f75ce4d744d949cb0887f34251c53a393ef0ba54141a5156327a1d Whatsapp Service recovered https://status.citapro.app/ Fri, 20 Feb 2026 22:16:45 +0000 https://status.citapro.app/#971baedb25f75ce4d744d949cb0887f34251c53a393ef0ba54141a5156327a1d Whatsapp Service went down https://status.citapro.app/ Fri, 20 Feb 2026 22:11:15 +0000 https://status.citapro.app/#95745b4d64f65ec865615ab0a3b3bfb5ba50f818462e4796b58dd9dc6d194771 Whatsapp Service recovered https://status.citapro.app/ Fri, 20 Feb 2026 22:10:39 +0000 https://status.citapro.app/#95745b4d64f65ec865615ab0a3b3bfb5ba50f818462e4796b58dd9dc6d194771 Whatsapp Service went down https://status.citapro.app/ Fri, 20 Feb 2026 22:04:42 +0000 https://status.citapro.app/#d45c8d010c12702efdb671fc9c1491613d03fe0f528fd14bd6e086315878fdce Whatsapp Service recovered https://status.citapro.app/ Fri, 20 Feb 2026 21:56:50 +0000 https://status.citapro.app/#d45c8d010c12702efdb671fc9c1491613d03fe0f528fd14bd6e086315878fdce Whatsapp Service went down https://status.citapro.app/ Fri, 20 Feb 2026 21:50:52 +0000 https://status.citapro.app/#71c655192fe9440502c0c79a1fa2b3f134a17e37e6c57e046ead08117df77673 Whatsapp Service recovered https://status.citapro.app/ Fri, 20 Feb 2026 21:43:17 +0000 https://status.citapro.app/#71c655192fe9440502c0c79a1fa2b3f134a17e37e6c57e046ead08117df77673 Whatsapp Service went down https://status.citapro.app/ Fri, 20 Feb 2026 21:40:10 +0000 https://status.citapro.app/#b14f159df6bd9e2a2509b4fca70ab59a9ca6f0b359eca880e91111e13b3af894 Whatsapp Service recovered https://status.citapro.app/ Fri, 20 Feb 2026 21:28:11 +0000 https://status.citapro.app/#b14f159df6bd9e2a2509b4fca70ab59a9ca6f0b359eca880e91111e13b3af894 Whatsapp Service went down https://status.citapro.app/ Fri, 20 Feb 2026 21:22:59 +0000 https://status.citapro.app/#bc2aa402869f4a405f8e53c9c0660c624912ac293ca9c43ee244d840e9d2224f Citapro Api recovered https://status.citapro.app/ Fri, 20 Feb 2026 21:21:54 +0000 https://status.citapro.app/#bc2aa402869f4a405f8e53c9c0660c624912ac293ca9c43ee244d840e9d2224f Citapro Api went down https://status.citapro.app/ Thu, 12 Feb 2026 16:14:11 +0000 https://status.citapro.app/#5f723ae4af47549cb355db85867ba4570a4c0c79cbe1e54e1edf6243f9185898 Whatsapp Service recovered https://status.citapro.app/ Thu, 12 Feb 2026 16:13:49 +0000 https://status.citapro.app/#5f723ae4af47549cb355db85867ba4570a4c0c79cbe1e54e1edf6243f9185898 Whatsapp Service went down https://status.citapro.app/ Fri, 23 Jan 2026 22:49:08 +0000 https://status.citapro.app/#fe9aa65309c09c38605ddc13cc87e05c5affebdc66564aef16ecdc1e77fd4970 Whatsapp Service recovered https://status.citapro.app/ Fri, 23 Jan 2026 22:48:43 +0000 https://status.citapro.app/#fe9aa65309c09c38605ddc13cc87e05c5affebdc66564aef16ecdc1e77fd4970 Whatsapp Service went down https://status.citapro.app/ Fri, 23 Jan 2026 22:37:48 +0000 https://status.citapro.app/#daa572296cc93780f7a9dfd5e0e1d7de1566447a802ccbdfb802ca4c9310f4ec Whatsapp Service recovered https://status.citapro.app/ Fri, 23 Jan 2026 22:37:13 +0000 https://status.citapro.app/#daa572296cc93780f7a9dfd5e0e1d7de1566447a802ccbdfb802ca4c9310f4ec Whatsapp Service went down https://status.citapro.app/ Fri, 23 Jan 2026 22:26:15 +0000 https://status.citapro.app/#6f5968ddbc6db01c3fec01bbc8d2c1f32359a6ec0545d6c42b05a7fdff4d14ff Whatsapp Service recovered https://status.citapro.app/ Fri, 23 Jan 2026 22:21:42 +0000 https://status.citapro.app/#6f5968ddbc6db01c3fec01bbc8d2c1f32359a6ec0545d6c42b05a7fdff4d14ff Whatsapp Service went down https://status.citapro.app/ Fri, 23 Jan 2026 22:16:08 +0000 https://status.citapro.app/#b05ac9f44e53beeda4f7352c21518a12c1574223c969010dc3e8e82a2c0df671 Whatsapp Service recovered https://status.citapro.app/ Fri, 23 Jan 2026 22:15:09 +0000 https://status.citapro.app/#b05ac9f44e53beeda4f7352c21518a12c1574223c969010dc3e8e82a2c0df671 Whatsapp Service went down https://status.citapro.app/ Fri, 23 Jan 2026 22:09:44 +0000 https://status.citapro.app/#b21a424790531e88887e5682f0a5514cc861c98f51fe12d7316bc410824f1a66 Whatsapp Service recovered https://status.citapro.app/ Fri, 23 Jan 2026 22:09:13 +0000 https://status.citapro.app/#b21a424790531e88887e5682f0a5514cc861c98f51fe12d7316bc410824f1a66 Whatsapp Service went down https://status.citapro.app/ Fri, 23 Jan 2026 21:38:46 +0000 https://status.citapro.app/#7c5f328c10355c5f7c25080ec3d80227c13bb8d71aad79f709cdd80e12cf7e9f Whatsapp Service recovered https://status.citapro.app/ Fri, 23 Jan 2026 21:34:11 +0000 https://status.citapro.app/#7c5f328c10355c5f7c25080ec3d80227c13bb8d71aad79f709cdd80e12cf7e9f Whatsapp Service went down https://status.citapro.app/ Fri, 23 Jan 2026 21:28:46 +0000 https://status.citapro.app/#315b8d3013f8f30726269b0fd9b51ef78aff48dfa6b2c4df6a781846a1544c1c Whatsapp Service recovered https://status.citapro.app/ Fri, 23 Jan 2026 21:28:08 +0000 https://status.citapro.app/#315b8d3013f8f30726269b0fd9b51ef78aff48dfa6b2c4df6a781846a1544c1c Whatsapp Service went down https://status.citapro.app/ Fri, 23 Jan 2026 21:16:30 +0000 https://status.citapro.app/#e276b5bc02b023718f0ac88897c2aaba72492f11cfdda3955c6fac500b9f7743 Citapro Api recovered https://status.citapro.app/ Fri, 23 Jan 2026 21:15:58 +0000 https://status.citapro.app/#e276b5bc02b023718f0ac88897c2aaba72492f11cfdda3955c6fac500b9f7743 Citapro Api went down https://status.citapro.app/ Mon, 19 Jan 2026 17:48:12 +0000 https://status.citapro.app/#42e416e51f9662a62c0ae3d284c39f8f3a9647a0903726c882a7c63dc8bf1470 Whatsapp Service recovered https://status.citapro.app/ Mon, 19 Jan 2026 17:47:44 +0000 https://status.citapro.app/#42e416e51f9662a62c0ae3d284c39f8f3a9647a0903726c882a7c63dc8bf1470 Whatsapp Service went down https://status.citapro.app/incident/782533 Mon, 08 Dec 2025 22:37:00 -0000 https://status.citapro.app/incident/782533#1b2681078418ede7d43a4f5d536688b0c300b48c402d4ded2ac69212e01cbcd0 The earlier performance degradation has been fully resolved. Our systems experienced a temporary slowdown due to an unexpected spike in user activity, which caused timeouts for some users. Our engineering team scaled the infrastructure and optimized the affected services, restoring normal performance. 🔍 Preventive Actions Increased system capacity and auto-scaling limits. Improved real-time monitoring for traffic surges. Continued performance tuning as our user base grows. We apologize for the inconvenience and appreciate your understanding. https://status.citapro.app/incident/782533 Mon, 08 Dec 2025 21:40:00 -0000 https://status.citapro.app/incident/782533#6bb7da29f9bd592fcf658df987a5fa1786b745e4653fe2bcf9b06ff1b1480a4f We are currently investigating a performance issue affecting our web platform. Some users may experience slow loading times or timeouts when accessing certain parts of the application. Our team has detected unusually high traffic levels that may be impacting the stability of our services. We are actively analyzing the situation and working to restore full performance as soon as possible. We’ll provide updates as soon as more information becomes available. https://status.citapro.app/incident/759427 Thu, 06 Nov 2025 20:16:00 -0000 https://status.citapro.app/incident/759427#4114428e8bea1070050bcf49775a300e5bb524855936222be71515140bd1a99e Earlier today, we experienced an issue in our infrastructure that affected Redis, which handles queued events in CitaPro. As a result, some users encountered errors when creating or updating appointments, services, or performing other actions that rely on our event queue system. The incident was caused by a connection failure with Redis, which temporarily prevented proper processing of these operations. Our technical team identified and resolved the issue within approximately 20 minutes, fully restoring system stability. 🔍 Corrective and Preventive Actions Implemented additional proactive monitoring for Redis to detect connection drops or service disruptions in real time. Adjusted automatic reconnection and early-warning alerts to prevent similar interruptions. Evaluating redundancy improvements in the cache and queue layers to ensure higher availability. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Our team remains fully committed to providing a reliable and high-performance service for all CitaPro customers. https://status.citapro.app/incident/759427 Thu, 06 Nov 2025 18:35:00 -0000 https://status.citapro.app/incident/759427#2132b806b0056fb0f8aec93208552af685e8f3319573417e18343f2d339cd4df We are currently investigating an issue affecting our Redis service, which is causing errors when saving or updating appointments, services, and other operations that rely on queued events. Our engineering team has identified that the problem is related to Redis connection failures and is actively working to restore normal functionality. Some users may experience intermittent errors or temporary unavailability when performing actions that interact with the queue system. We’ll share updates as soon as we have more information.