Incidents reported on status page for CitaPro https://status.citapro.app/ https://d1lppblt9t2x15.cloudfront.net/logos/406ba9f6e3f3bedf9038d9e25d0a6ecf.png https://status.citapro.app/ en https://status.citapro.app/ Fri, 05 Jun 2026 21:05:10 +0000 https://status.citapro.app/#b6b9dd45bd990ff895a8c6e3f31bbe9e687c5400eb7d67c3e9c43cfe6d7b6f21 Whatsapp Service recovered https://status.citapro.app/ Fri, 05 Jun 2026 21:03:04 +0000 https://status.citapro.app/#b6b9dd45bd990ff895a8c6e3f31bbe9e687c5400eb7d67c3e9c43cfe6d7b6f21 Whatsapp Service went down https://status.citapro.app/ Fri, 05 Jun 2026 00:15:09 +0000 https://status.citapro.app/#8f8e46bb43b81c4038a1fd7e22177339334f7ac39278df71b988d69ef35c51e9 Citapro workers recovered https://status.citapro.app/ Fri, 05 Jun 2026 00:13:01 +0000 https://status.citapro.app/#8f8e46bb43b81c4038a1fd7e22177339334f7ac39278df71b988d69ef35c51e9 Citapro workers went down https://status.citapro.app/ Fri, 05 Jun 2026 00:00:23 +0000 https://status.citapro.app/#7d1e8fa8287c12008b80c0485509f73a87e92ed6ff65f4ad226ab3af63ef98a4 Citapro workers recovered https://status.citapro.app/ Thu, 04 Jun 2026 20:04:59 +0000 https://status.citapro.app/#7d1e8fa8287c12008b80c0485509f73a87e92ed6ff65f4ad226ab3af63ef98a4 Citapro workers went down https://status.citapro.app/ Thu, 04 Jun 2026 15:53:11 +0000 https://status.citapro.app/#549a6d72e176bb343be24b78dd8fdc1673221799a9820a2d13fd9e5ed464eda0 Whatsapp Service recovered https://status.citapro.app/ Thu, 04 Jun 2026 15:49:15 +0000 https://status.citapro.app/#549a6d72e176bb343be24b78dd8fdc1673221799a9820a2d13fd9e5ed464eda0 Whatsapp Service went down https://status.citapro.app/ Tue, 26 May 2026 13:23:11 +0000 https://status.citapro.app/#c5bd266d812c4f81332d8f1e43f49e755fb888e14a729d573cc5a0d94bfc59bd Whatsapp Service recovered https://status.citapro.app/ Tue, 26 May 2026 13:22:48 +0000 https://status.citapro.app/#c5bd266d812c4f81332d8f1e43f49e755fb888e14a729d573cc5a0d94bfc59bd Whatsapp Service went down https://status.citapro.app/ Mon, 18 May 2026 22:22:20 +0000 https://status.citapro.app/#d7f13f76c4045d845974666772d4edd16a6d355c4b8941c4c935036b883453e7 Whatsapp Service recovered https://status.citapro.app/ Mon, 18 May 2026 22:21:49 +0000 https://status.citapro.app/#d7f13f76c4045d845974666772d4edd16a6d355c4b8941c4c935036b883453e7 Whatsapp Service went down https://status.citapro.app/ Mon, 18 May 2026 14:47:41 +0000 https://status.citapro.app/#35af302476cdb0686fc037b981b8b6f3d9a211403a4ee20ac9b8e80411318456 Whatsapp Service recovered https://status.citapro.app/ Mon, 18 May 2026 14:46:13 +0000 https://status.citapro.app/#35af302476cdb0686fc037b981b8b6f3d9a211403a4ee20ac9b8e80411318456 Whatsapp Service went down https://status.citapro.app/ Wed, 13 May 2026 18:42:04 +0000 https://status.citapro.app/#7bbb03256321b07116cb304aa39b4da91ffdb2ee800eacb60c9bb1fcf5a4b43d Whatsapp Service recovered https://status.citapro.app/ Wed, 13 May 2026 18:38:09 +0000 https://status.citapro.app/#7bbb03256321b07116cb304aa39b4da91ffdb2ee800eacb60c9bb1fcf5a4b43d Whatsapp Service went down https://status.citapro.app/ Thu, 07 May 2026 16:14:52 +0000 https://status.citapro.app/#68baf339240e9f62f8361bf621cc551551b064a2462653fdd4a312fbf593d265 Whatsapp Service recovered https://status.citapro.app/ Thu, 07 May 2026 16:13:59 +0000 https://status.citapro.app/#68baf339240e9f62f8361bf621cc551551b064a2462653fdd4a312fbf593d265 Whatsapp Service went down https://status.citapro.app/ Sun, 03 May 2026 04:16:49 +0000 https://status.citapro.app/#a6c88fe5bf1527c0ebd090cd5a803930be10746cc355215f40c1b2d8ab1dea02 Whatsapp Service recovered https://status.citapro.app/ Sun, 03 May 2026 04:16:28 +0000 https://status.citapro.app/#a6c88fe5bf1527c0ebd090cd5a803930be10746cc355215f40c1b2d8ab1dea02 Whatsapp Service went down https://status.citapro.app/ Thu, 30 Apr 2026 12:30:40 +0000 https://status.citapro.app/#7205f1de0229a389a20ecc4a22d50177a17f253ab125656b09a6cc385296cc46 Whatsapp Service recovered https://status.citapro.app/ Thu, 30 Apr 2026 12:29:11 +0000 https://status.citapro.app/#7205f1de0229a389a20ecc4a22d50177a17f253ab125656b09a6cc385296cc46 Whatsapp Service went down https://status.citapro.app/ Mon, 20 Apr 2026 21:08:44 +0000 https://status.citapro.app/#7d83ac725e439e5db776002d63da8cbb06bcf50e42f1b6fdde4d6f09223d5246 Citapro Api recovered https://status.citapro.app/ Mon, 20 Apr 2026 21:05:19 +0000 https://status.citapro.app/#7d83ac725e439e5db776002d63da8cbb06bcf50e42f1b6fdde4d6f09223d5246 Citapro Api went down https://status.citapro.app/ Mon, 20 Apr 2026 17:33:04 +0000 https://status.citapro.app/#7af5fff07372c029b3fa1a2b617c76e89e7a461542f05cd6105f1f6c679b0916 Whatsapp Service recovered https://status.citapro.app/ Mon, 20 Apr 2026 17:32:55 +0000 https://status.citapro.app/#7af5fff07372c029b3fa1a2b617c76e89e7a461542f05cd6105f1f6c679b0916 Whatsapp Service went down https://status.citapro.app/ Fri, 17 Apr 2026 21:13:10 +0000 https://status.citapro.app/#497fe1cb3b3ff0e100018658aa48e38404c1a7c04c74e353719ae1fa7b23cdea Whatsapp Service recovered https://status.citapro.app/ Fri, 17 Apr 2026 21:12:43 +0000 https://status.citapro.app/#497fe1cb3b3ff0e100018658aa48e38404c1a7c04c74e353719ae1fa7b23cdea Whatsapp Service went down https://status.citapro.app/ Tue, 14 Apr 2026 03:32:51 +0000 https://status.citapro.app/#17340ebaccd334532e4f8fa1e6c834dfd08488efe96a07d18c4d4161a30a2d36 Whatsapp Service recovered https://status.citapro.app/ Tue, 14 Apr 2026 03:30:41 +0000 https://status.citapro.app/#17340ebaccd334532e4f8fa1e6c834dfd08488efe96a07d18c4d4161a30a2d36 Whatsapp Service went down https://status.citapro.app/ Sat, 11 Apr 2026 04:40:39 +0000 https://status.citapro.app/#6910de356543fcb264569411198153227af071d0e6f1fe7fee790a7198322eaa Whatsapp Service recovered https://status.citapro.app/ Sat, 11 Apr 2026 04:39:11 +0000 https://status.citapro.app/#6910de356543fcb264569411198153227af071d0e6f1fe7fee790a7198322eaa Whatsapp Service went down https://status.citapro.app/ Wed, 01 Apr 2026 19:27:41 +0000 https://status.citapro.app/#dc6d2b8c91a141446a912334f89952c4e42d64061ffae8ec050975dde8f58261 Whatsapp Service recovered https://status.citapro.app/ Wed, 01 Apr 2026 19:25:39 +0000 https://status.citapro.app/#dc6d2b8c91a141446a912334f89952c4e42d64061ffae8ec050975dde8f58261 Whatsapp Service went down https://status.citapro.app/ Fri, 20 Mar 2026 16:29:27 +0000 https://status.citapro.app/#41d0ff6d02ebb9650fc0d840d667164d0fea54045c1f3adb3ea7e1ed8824be1e Whatsapp Service recovered https://status.citapro.app/ Fri, 20 Mar 2026 16:28:45 +0000 https://status.citapro.app/#41d0ff6d02ebb9650fc0d840d667164d0fea54045c1f3adb3ea7e1ed8824be1e Whatsapp Service went down https://status.citapro.app/incident/782533 Mon, 08 Dec 2025 22:37:00 -0000 https://status.citapro.app/incident/782533#1b2681078418ede7d43a4f5d536688b0c300b48c402d4ded2ac69212e01cbcd0 The earlier performance degradation has been fully resolved. Our systems experienced a temporary slowdown due to an unexpected spike in user activity, which caused timeouts for some users. Our engineering team scaled the infrastructure and optimized the affected services, restoring normal performance. 🔍 Preventive Actions Increased system capacity and auto-scaling limits. Improved real-time monitoring for traffic surges. Continued performance tuning as our user base grows. We apologize for the inconvenience and appreciate your understanding. https://status.citapro.app/incident/782533 Mon, 08 Dec 2025 21:40:00 -0000 https://status.citapro.app/incident/782533#6bb7da29f9bd592fcf658df987a5fa1786b745e4653fe2bcf9b06ff1b1480a4f We are currently investigating a performance issue affecting our web platform. Some users may experience slow loading times or timeouts when accessing certain parts of the application. Our team has detected unusually high traffic levels that may be impacting the stability of our services. We are actively analyzing the situation and working to restore full performance as soon as possible. We’ll provide updates as soon as more information becomes available. https://status.citapro.app/incident/759427 Thu, 06 Nov 2025 20:16:00 -0000 https://status.citapro.app/incident/759427#4114428e8bea1070050bcf49775a300e5bb524855936222be71515140bd1a99e Earlier today, we experienced an issue in our infrastructure that affected Redis, which handles queued events in CitaPro. As a result, some users encountered errors when creating or updating appointments, services, or performing other actions that rely on our event queue system. The incident was caused by a connection failure with Redis, which temporarily prevented proper processing of these operations. Our technical team identified and resolved the issue within approximately 20 minutes, fully restoring system stability. 🔍 Corrective and Preventive Actions Implemented additional proactive monitoring for Redis to detect connection drops or service disruptions in real time. Adjusted automatic reconnection and early-warning alerts to prevent similar interruptions. Evaluating redundancy improvements in the cache and queue layers to ensure higher availability. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Our team remains fully committed to providing a reliable and high-performance service for all CitaPro customers. https://status.citapro.app/incident/759427 Thu, 06 Nov 2025 18:35:00 -0000 https://status.citapro.app/incident/759427#2132b806b0056fb0f8aec93208552af685e8f3319573417e18343f2d339cd4df We are currently investigating an issue affecting our Redis service, which is causing errors when saving or updating appointments, services, and other operations that rely on queued events. Our engineering team has identified that the problem is related to Redis connection failures and is actively working to restore normal functionality. Some users may experience intermittent errors or temporary unavailability when performing actions that interact with the queue system. We’ll share updates as soon as we have more information.